General
We at Layercakes are committed to protecting the privacy of our users. Please review this Privacy Policy carefully to understand how the information you provide to us will be handled.
This Privacy Policy applies to personal information collected at Layercakes and other sites that we own or control, including and not limited to (1) www.layercakes.io, (2) for offerings that may be hosted by Layercakes or its third party service providers.
Consent to Layercakes Processing Information About You
“Personal information” means any information about an individual who is either directly or indirectly identified by the information or could be reasonably identified by it. Personal information includes information that relates to an individual’s personal characteristics (e.g. gender, age, income, home address, personal phone number, identification number, location data, an online identifier, ethnic background, family status, etc.), or activities and views (e.g. religion, politics, opinions expressed by the individual, etc.) This Privacy Policy does not apply to information we collect in the aggregate. Aggregated information does not identify you as an individual.
By providing any Personal Information to us or sharing Personal Information with others (including sensitive information) using a Layercakes offering or Layercakes website, you expressly and voluntarily consent to the storage and processing of that Personal Information by us in accordance with the terms and conditions of this Privacy Policy that allows us to store and process Personal Information about you. When you provide information, that information may reside on our or our service providers’ systems. You understand and agree that Personal Information collected through Layercakes offerings and Layercakes website may be stored and processed by us, our affiliates or our service providers globally, including countries other than your country of residence; the laws of the jurisdiction in which the information is stored and processed will apply to its storage and processing.
Collection of Personal Information
We may collect personal information from you in the following ways:
REGISTRATION AND PROFESSIONAL SERVICES
In order to access some Layercakes offerings, you may be asked to create an account which will require you to provide us with information that may include your name and email address and other Personal Information. Certain offerings enable you to provide additional information voluntarily. Providing information beyond what is required at registration is up to you, but providing such information may enable you to derive more benefit from Layercakes.
We may collect Personal Information about you for professional services or end-user support, or if you are an approved support contact under our agreement with your Organization. This information may include your name, email address or other Personal Information. Information collected in connection with our provision of services to your Organization is collected for the purpose of providing such services to your Organization efficiently and effectively. Information collected through the use of our support service is intended to help resolve issues as quickly as possible, and to ensure that you can be notified of the progress of any issues that you describe.
We may collect Personal Information about you if you contact us by email or for support for a Layercakes offering.
WEBSITES, ECOMMERCE AND OTHER MARKETING INITIATIVES
At Layercakes website and others, we ask you to provide Personal Information, such as your email address, name, and employer name. We may also collect demographic information, such as your postal or zip code, gender, age, preferences, interests and favorites.
We may collect Personal Information from you such as your name, email address, contact number and Organization information when you sign up for webinars, product trials, newsletters, events, contests or other marketing initiatives through Layercakes website and others.
If you make a purchase through a Layercakes website or sign up for an event, a paid subscription service or an offering, we or our third party providers may ask for additional information, such as your credit card information, billing address or shipping address.
When you join, or post information to one of our communities, you share your profile information, including your name and other information that you choose to share, with other community members.
When you post a comment on our company blog, you share information within your comment, along with the name you provide, with the general public.
COOKIES AND WEB BEACONS
Like most web sites, we use technologies, such as cookies and web beacons, to collect information about the pages you view, the links you click and other actions you take in using Layercakes websites.
ANALYTICS
We use tools to help us analyze how Layercakes website and offerings are used, and to help us develop and optimize our Layercakes website and offerings. We also use Google Analytics to improve our offerings and our Web sites. See https://www.google.com/analytics/terms/us.html for more information about Google Analytics.
Use of Personal Information
HOW WE USE YOUR INFORMATION
We may use your information to communicate with you. We may send certain service communications such as welcome letters, billing information, information on technical service issues, and member announcements. We may also send you promotional information to inform you of other Layercakes offerings and promotions. We may offer webinars, product trials, events, contests or other marketing initiatives with certain partners; in such cases, the information you submit upon sign-up is shared with the relevant partner(s).
Some Layercakes offerings are accompanied by interactive features such as chat rooms, forums, messaging and other ways to share. It is your choice whether to use the available functionalities.
If you submit information through a Layercakes website, Personal Information you submit may be used to provide the Layercakes offerings that you requested, and may also be used for activities related to the purpose for which you’ve submitted the information.
When you receive newsletters or promotional emails from us, we may use web beacons, customized links or similar technologies to determine whether the email has been opened and which links you click in order to provide you more focused e-mail communications or other information.
SHARING YOUR INFORMATION WITH THIRD PARTIES
We may share your information with third parties who are not our partners or service providers only in the following situations:
We have your consent through an opt-in option provided to you; or We have a good faith belief that access, use, preservation or disclosure of your Personal Information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable terms and conditions of this Privacy Policy or any applicable user agreement, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of us, our users or the public as required or permitted by law. As may be necessary in the course of providing our product offerings to you, we may disclose information to the payment processors, auditors, commercial partners, customer support providers, marketing and public relations companies, and operational services providers.
INFORMATION YOU SHARE WITH OTHER USERS
Layercakes offerings may enable you to share information with or send communications to other users or the general public. You may select the other users with whom you share or to whom you send this information. Once you share information with or send information to other users, however, those other users may share your information at their discretion.
Your Options for Your Personal Information
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
We offer users the ability to access or correct information we collect during registration or which they have provided in using Layercakes offerings. Users may correct some of this information at any time and as often as necessary by using the features provided within the applicable Layercakes offering. To access or correct Personal Information collected by us that is not available through a Layercakes offering, please contact us at contact@layercakes.io. We will respond within a reasonable timeframe of receiving your request.
We may decline to provide you with access to, or to change, your Personal Information if (a) your request is not provided in writing, (b) your request does not provide us with sufficient detail to identify the Personal Information you seek to access or change, (c) we are unable to verify your identity to our satisfaction, (d) we deem, in our sole discretion, that it would be unreasonable in the circumstances to provide you with access to or to correct your Personal Information.
USER OPT-OUT OPTION AND RETENTION OF YOUR INFORMATION
You may opt out of receiving promotional information from us by following the unsubscribe procedures indicated in promotional information you receive or by writing in to unsubscribe@layercakes.io.
Please note that if you do not provide express consent, we may, in limited circumstances, continue to provide communications to you under implied consent provisions of applicable anti-spam legislation.
We will retain your Personal Information for so long as you maintain an active account or user profile, or as needed to provide you with the applicable Layercakes offering.
We will retain and use your information as necessary to comply with our obligations, resolve disputes, and enforce this Privacy Policy and any applicable user agreements. We will take steps to ensure that your Personal Information is destroyed, erased or made anonymous as soon as the purpose for which it was collected is no longer relevant.
Please be aware that, as long as you have access to Layercakes offerings, you cannot completely opt out of receiving service messages from us. Also, if we send communications to you via the carrier service with which you have a mobile communications subscription or otherwise have access, you understand you will pay any service fees associated with your receipt of messages on your mobile device (including text messaging charges).
Information Security
We restrict access to Personal Information to Layercakes employees, Knowledge Architects and others who have a need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, up to and including termination, as well as civil action and criminal prosecution, if they fail to meet these obligations.
Despite all the security measures that we take, we do not guarantee that we will eliminate all risk of misuse of, or unauthorized access to, your Personal Information. It is not possible to achieve perfect security, and we cannot guarantee or warrant the security of any data (including Personal Information) that we receive and store on our or our service providers’ systems.
You are responsible for keeping any passwords secure to prevent unauthorized access to and use of any Layercakes offerings to which you have access.
Changes to This Privacy Policy
We keep our Privacy Policy under regular review. We reserve the right to modify or supplement this Privacy Policy at any time. If we make a change to this Privacy Policy, we will post such changes on our website.
How to Contact Us
We commit to the resolution of questions or concerns about your privacy and our collection or use of your Personal Information. Please reach out to us at contact@layercakes.io if you have any queries.
Last Modified: 21 Sept 2025